Contact Support

Get Support Anytime

Reach our team by phone, email, or the contact form below. We're here to help with anything you need — from booking questions to roadside emergencies.

Quick Response

Average response time under 2 hours during business hours

Call Us Directly

Speak to our team at (855) 703-0806 — no phone tree, real people

Tracked & Secure

All inquiries are tracked and prioritized for quality service

24/7 Emergency Line

Roadside assistance available around the clock at (602) 609-2577

How Can We Help?

Select your inquiry type below for fastest routing

Ride Support

Booking issues, cancellations, or ride assistance

1-2 hours

Hotel Partnerships

Partnership opportunities and integration

24 hours

Driver/Host Inquiries

Join our network as a driver or list your vehicle

48 hours

General Questions

Platform information and other inquiries

24 hours

Send Your Message

For urgent safety issues during an active ride, call us at (855) 703-0806 or the 24/7 roadside line at (602) 609-2577. You can also submit the form below and we'll follow up.

Our Locations

Phoenix Headquarters

Technology Center

2390 E Camelback Rd
Phoenix, AZ 85016

Operations center — call (855) 703-0806 for support

Scottsdale Hub

Support Operations

7373 E Doubletree Ranch Rd
Scottsdale, AZ 85258

Support operations — no walk-in service

Our offices are operations centers without walk-in reception. For support, call (855) 703-0806 or use the contact form above.

Frequently Asked Questions

What's the fastest way to reach support?

Call us at (855) 703-0806 — we're available Monday through Sunday, 7 AM to 9 PM MST. For roadside emergencies during an active rental, call (602) 609-2577 anytime, 24/7. You can also use the contact form above and we'll respond within 2–4 hours.

How quickly will I receive a response?

Phone calls are answered right away during business hours. Form and email responses vary by inquiry type: Urgent ride issues (1-2 hours), General questions (24 hours), Partnership inquiries (24-48 hours).

What if I have an emergency during a ride?

For true emergencies, always call 911 first. Then call our 24/7 roadside line at (602) 609-2577 for vehicle assistance, or (855) 703-0806 for general support.

Can I visit your office locations?

Our offices are technology and operations centers without walk-in reception. The best way to reach us is by phone at (855) 703-0806 or through the contact form.