Welcome to ItWhip.com (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit or use our platform, including our website and services.

By using ItWhip.com, you agree to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

A. Information You Provide to Us.

When you use ItWhip.com, we may collect the following personal information:

• Account Registration: Name, email address, phone number, and password.
• Profile Information: Profile picture, location, vehicle details, payment details, and rental preferences.
• Listings & Transactions: Car details, pricing, availability, and booking history.
• Communication Data: Messages exchanged between users, customer support inquiries, and feedback.
• Payment & Identity Verification: Payment method details, billing information, and identity verification documents if required.

B. Information Collected Automatically:

We may collect certain data automatically when you visit or use our platform, including:

• Device Information: IP address, browser type, device type, and operating system.
• Usage Data: Pages visited, time spent on the site, clicks, and interactions with features.
• Location Data: If permitted, we may collect your location to show relevant listings and services.
• Cookies & Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze site performance.

We use the collected information for the following purposes:

• To Provide & Improve Services: Enable car listings, rentals, transactions, and enhance platform functionality.
• To Facilitate Payments: Process payments, refunds, and verify transactions securely.
• To Communicate with Users: Send updates, respond to inquiries, and provide customer support.
• To Personalize User Experience: Offer recommendations based on browsing and rental history.
• To Enforce Policies & Prevent Fraud: Ensure compliance with our Terms of Service, detect fraudulent activities, and protect users.
• To Comply with Legal Obligations: Meet regulatory requirements, respond to legal requests, and enforce agreements.

We do not sell or rent your personal information. However, we may share information in the following cases:

• With Other Users: Profile and vehicle listing details are visible to other users. Contact information is shared upon booking confirmation.
• With Service Providers: Payment processors, customer support, analytics tools, and marketing service providers that help operate our platform.
• With Law Enforcement or Authorities: If required by law, subpoena, legal process, or to protect rights, safety, and property.
• In Case of Business Transfer: If ItWhip.com is involved in a merger, acquisition, or sale, user data may be transferred to new owners.

We implement industry-standard security measures to protect your data, including:

• Secure encryption of transactions and payment data.
• Regular monitoring for suspicious activity or security breaches.
• Restricted access to sensitive user information.

While we take these precautions, no method of transmission over the internet is 100% secure. Users are encouraged to use strong passwords and keep account details confidential.

A. Access & Control Your Data:

You can manage your account settings to:

• View, update, or delete personal information.
• Adjust notification and marketing preferences.
• Request account deletion by contacting us at info@itwhip.com.

B. Cookies & Tracking Technologies:

You can control cookie settings through your browser preferences. Disabling cookies may impact certain platform functionalities.

C. Opt-Out of Marketing Communications:

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.

ItWhip.com may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage users to review their policies before sharing information.

Our platform is not intended for children under 18 years old. We do not knowingly collect personal information from minors. If we become aware that a minor has provided data, we will take appropriate action to remove it.

We may update this Privacy Policy periodically. Changes will be reflected by the “Effective Date” at the top of this page. We encourage users to review this policy regularly.

For any questions, concerns, or requests regarding your privacy, you can contact us at:

Email: info@itwhip.com
Website: https://www.itwhip.com

By continuing to use ItWhip.com, you acknowledge that you have read and understood this Privacy Policy.

Insurance Coverage: Your rental may include basic insurance coverage as outlined in our policy documentation. However, you are responsible for reviewing the specific terms, including any deductible amounts, limitations, or exclusions. Optional insurance upgrades may be available at an additional cost to provide enhanced coverage. All claims under the provided insurance are subject to the insurer’s terms, conditions, and claims procedures.

Accidents and Damages: In the event of an accident, damage, or theft, you must immediately contact local authorities to file a report and notify us as soon as possible using the emergency contact information provided in your rental documents. Failure to comply with these requirements may result in partial or complete denial of coverage. You are also expected to cooperate fully with any investigations and provide accurate documentation as requested.

Fraud and Scams (Zero Tolerance): We maintain a strict no-tolerance policy against any form of fraudulent activity, including, but not limited to, providing false information, misuse of payment methods, or unauthorized credit card use. Any suspicious or fraudulent acts will result in the immediate termination of the rental agreement, and we reserve the right to pursue legal action or involve law enforcement when necessary.

Disclaimer: Nothing in this text limits our right to enforce additional measures or seek further remedies as permitted by law. This document is subject to updates at our discretion, and it is your responsibility to stay informed of any changes.